H&M Call Center
PROJECT: H&M’s Nationwide Call Center
DATE: 2016
LOCATION: Chicago, IL
ROLE: Lead designer, project manager
SUMMARY: Working as the project manager for office AO Architecture, Grant created a nationwide call center inside the loop in Chicago. The project design developed from lighting and sound attenuation and moved outwards. The design process used 3D modeling and rendering throughout to ensure the client approved an innovative ceiling treatment solution.
Grant also manages the entire $300,000 furniture selection process. Selecting the furniture, getting client approval, managing the bidding process and overseeing installation.